I tried to lock/unlock my door but I see constant red lights on the top of the Precept Touch

This means that the batteries in the Precept Touch are low and need to be changed. If the handle did not lock or unlock in this state, this means the batteries are too low to run the motor.

To change the batteries:

1. Using a #1 screwdriver, unscrew the captive screw in the battery cover.

2. Rotate the battery pack handle out and pull to remove battery pack.

3. Insert 4 AA batteries in the battery pack.

4. Replace battery pack into the handle. Battery pack will only insert fully in the correct orientation.

5. Replace the battery cover and tighten the captive screw.