Products
Support
Apps
Sign In
Search our Knowledge Base
or Browse our Help Topics
Get Our App
To get started, download the Precept™ Home app from your app store
Product Support
Select your Precept™ device to view Setup Guides and other support information
Precept™ Home
Precept™ Touch
Frequently Asked Questions
Find answers to our most common questions
Precept Touch Not Working?
What do the colors on the light ring mean?
Precept Touch Activating Without Touching It?
My Precept Touch is unresponsive
I tried to lock/unlock my door but I see constant red lights on the top of the Precept Touch
What are the types of eKeys?
Help Topics
Phone Apps
User Guides
Troubleshooting
eKeys
Documents
FAQ
Email Support
1-800-324-4487
Featured Videos
How to Pair your Precept Home
How to Pair your Precept Touch
Featured Documents
Precept Home User Guide
Precept Touch User Guide
Warranty