Precept Touch - Product Support

Getting Started

Follow these steps to pair your Precept Touch device with the Precept Home app

1.

Install the Precept Home app if you have not already done so, then launch the Precept Home app

2.

If you have not created an account on the Precept Home app, do that now.

If you're already signed into the Precept Home app, continue to the next step.

Otherwise, sign in using the credentials for your Precept Home account.

3.

If you have installed batteries already, skip to step 7.

Unscrew the battery cover.

4.

Rotate the battery pack handle out and pull to remove the battery pack.

5.

Insert 4 AA batteries into the battery pack.

6.

Place the battery pack back into your Precept Touch.

Replace the battery cover and tighten the screw.

The pack will only insert fully if it is in the correct orientation

7.

Press the “+” button in the upper right hand corner of the screen.

8.

Press the “Pair a Device” button.

9.

Press the “Pair a Device” button.

10.

Pick Precept Touch from the list of devices.

11.

When the animation appears, bring your smart phone close to your Precept Touch.

12.

Move the thumb slide down to the unlocked position.

13.

Insert a straightened paperclip into the pairing hole above the thumb slide and press the pairing button.

14.

When prompted, give your Precept Touch a name.

15.

Congratulations, your Precept Touch is now paired to your account.

Training

It is important to train your new Precept Touch to recognize how you normally carry your smartphone

1.

Take your key with you, go outside your door and close it.

2.

Put your smartphone where you normally carry it.

3.

Touch the black indented square, just above the key cylinder firmly to lock your Precept Touch.

4.

Repeat this action 10 times, locking and unlocking each time, to properly train your Precept Touch.

To keep the Precept Home app from using too much of your phone's battery, it stops communicating with the Precept Touch if it is still for more than about 20 seconds.

In normal use, as you move up to your door, the Precept Home app will communicate with the Precept Touch. However, during training, if you stand still, the Precept Home app could stop communicating with your Precept Touch. If the Precept Touch does not respond during training, lightly shake your phone to make it communicate again. You can also move away from your door and then back again.

Troubleshooting

Fix common issues by clicking below, or search our knowledge base for other issues

If the pairing process fails, perform a reset on your Precept Touch. This reset erases any previous pairing attempts or owners.

1.

Move the thumb slide down to the unlocked position.

2.

Insert a straightened paperclip into the pairing hole above the thumb slide. Press and hold the hidden pariing button.

3.

Keep the button pressed for 10 seconds or until the exterior LED ring flashes white.

4.

Your Precept Touch is now ready to be paired with your account.

Precept™ Touch

Get Our App

Getting Started

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

Training

1.

2.

3.

4.

Troubleshooting

1.

2.

3.

4.

Videos

How to Pair your Precept Touch

How to Train your Precept Touch

How to Use your Precept Touch

Documents